RETURN POLICY
OF ONLINE SHOP CYBER-ONE.INFO (CyberONE OÜ)

RETURN POLICY

FOR THE ONLINE STORE CYBER-ONE.INFO (CyberONE OÜ)

 

 

1. Information about the company handling your data:

2.  Provider Name: CyberONE OÜ
3.  Registered Office and Address: Harju maakond Tallinn, Kesklinna linnaosa Tartu mnt 67/1-13b, 10115 Estonia
4.  Operating Address and Address for Complaints: Harju maakond Tallinn, Kesklinna linnaosa Tartu mnt 67/1-13b, 10115 Estonia
5.  Contact Information: Harju maakond Tallinn, Kesklinna linnaosa Tartu mnt 67/1-13b, 10115 Estonia,  Email: [email protected], Mobile Phone +359876233730
6. Public Register Entry: EIK 207739348

1. Order Cancellation and Refund Policy

2. In accordance with Bulgarian law (Art. 50 of CPA), customers may cancel an order within 14 days of receipt, and www.cyber-one.info will refund the amount paid. Refunds will be processed to the customer's card within 14 days after the returned item is delivered. For payments made via Visa/Mastercard, the refund will be issued to the card used for the transaction. Returned goods will be accepted only if in merchantable condition. The deadline for returning goods is no more than 14 days from the order's receipt. For canceled orders of books, they must be in preserved merchantable condition. Return shipping costs are borne by the customer.
3. You can cancel by writing to us at [email protected], completing the standard cancellation form, and sending it to [email protected], calling us, or through another unequivocal statement. The package returning the order must include the order number, all accompanying documents received with the shipment, full name, bank, and bank account if you wish the refund to be issued to a bank account.
4. You can download and print the cancellation form from HERE.